KENT CamCall

The future of Business Communication

World’s 1st Video-based Platform for Inbound Calls to enable winning Sales Calls & world-class Customer Support. KENT CamCall is an app-less system,
which doesn’t require any software installation in customer’s phone or agent’s desktop.

Why choose KENT CamCall?

A Leading Solution for Video Sales and Support

App-less Ecosystem for Customers
App-less Ecosystem for Customers and Agents

App-less Ecosystem for both customers and agents. Works with all devices -Mobile/ Tab/ Desktop using default web-browser

  • No App Requirement
    No Need to Install Any App
  • Connect With any Device Type
    Connect with Any Device Type
  • Only Web-Browser Needed
    Only Web-Browser Needed
App-less Ecosystem for Customers
Go Live in less than 60 Minutes

Plug-and-Play Solution. Unlike other offerings in market, can be set-up very quickly as it is completely cloud-based

  • Hassle-Free Set-up
    Hassle-Free Set-Up
  • Customizable According to Need
    Highly Extensible and Customizable
  • Rapid Deployment of Solution
    Rapid Deployment of Solution
Call Scheduling Not Required
Call Scheduling Not Required

No need to schedule a Video call. Customers can initiate a call directly and any available agent in the queue can answer

  • Avoid Setting-up of Calls
    Avoid Setting Up of Calls
  • Single Click Connection
    Easy-To-Connect Via a Click
  • Quick Response
    Improved First Call Response
Presentation Sharing
Sharing of Presentation on Video Call

Agents can share AV content, presentation with customers through screen-sharing

  • Remote Access
    Remote Access for Clearer Understanding
  • Enable Winning Sales Calls
    Enable Winning Sales Calls
  • Increased Agent Productivity
    Increased Agent Productivity
Switch from Voice to Video
Switch from Voice to Video

Unlearn the old ways. Give face to voice for better human connection

  • Virtual Eye-Contact
    Multilingual Support
  • Higher Engagement on Call
    Higher Call Engagement
  • Delightful Customer Experience
    Customer Delight
Reduction in Infrastructure Costs
Reduction in Infrastructure Costs

Reduction in infrastructure costs with a completely Cloud-based solution

  • No Requirement for Capex
    No Requirement for Capex
  • Pay As Per Usage
    Pay-As-You-Use Video Calling App
  • Subscription Model High ROI
    Subscription Model = High ROI

Give a Face to your Voice from Anywhere

Turn pandemic-induced challenges to new business opportunities

By a simple QR code scan or accessing the links, the customers get to connect with the agent in a matter of seconds

Just a Matter of Seconds...And you’re Good to Go

Click and Connect – Get your queries solved the fastest way

KENT CamCall ensures that the inbound customer call is smartly placed in the queue and routed to the right agent in no time

How KENT CamCall Makes a Difference

Grow your business through Next-Gen Features

Have Questions?

Help Text

Do I need to replace my existing attendance machines?

Yes,. You need to replace the existing machines.

Who will do the installation? When does the installation happen?

Yes, the SIM card is required for 4G connectivity and data usage. You can access the live feed from the KENT CamEye App on your smartphone connected to device. You can download the App on your smartphone from PlayStore or AppStore.

Is the device thermally protected?

KENT CamEye has a self-protection functionality which shuts down the device under high temperatures, thus protecting it from possible temperature damage. The device will start, automatically, as soon as it gets cooled down or manually, by pressing the power button.

Can the data be viewed on two or more devices?

Yes, you can share the access to 10 users simply by adding their email addresses in the KENT CamEye App. You can set permissions for each of the users as per your requirement. The shared user will be able to view the live or recorded data as per the permissions extended by the device owner.

How many megapixels is the camera in KENT CamEye?

KENT CamEye has dual cameras with 2MP and resolution of 720p and FOV of 120 degrees. It has built-in infrared LEDs in both, inside and outside, cameras which allow it to record time-lapse video even at night, during a trip.

Is the device thermally protected?

KENT CamEye has a self-protection functionality which shuts down the device under high temperatures, thus protecting it from possible temperature damage. The device will start, automatically, as soon as it gets cooled down or manually, by pressing the power button.

Can the data be viewed on two or more devices?

Yes, you can share the access to 10 users simply by adding their email addresses in the KENT CamEye App. You can set permissions for each of the users as per your requirement. The shared user will be able to view the live or recorded data as per the permissions extended by the device owner.

How many megapixels is the camera in KENT CamEye?

KENT CamEye has dual cameras with 2MP and resolution of 720p and FOV of 120 degrees. It has built-in infrared LEDs in both, inside and outside, cameras which allow it to record time-lapse video even at night, during a trip.

More Questions
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About KENT CamCall:

The pandemic of 2020 has had a major impact on businesses – people sitting next to each other looks like a dream now. With older ways of operating your business coming to a seize, this advanced call center software, i.e. KENT CamCall, helps you in fulfilling both sales and support requirements virtually. An Appless System to make the term ‘New Normal’ normal, this virtual call center is meant for all organizations and companies who have the desire to turn over profit by outsourcing call center operations in a new way - video way.

This video-based call center solution can be adopted to replace In-Shop Promoters, In-Person Verification, Fashion and Luxury Goods Shopping at Store, Physical Educational Counselling, and legacy voice-based Call Center Sales & Customer Support. This advanced call center dialer gets engaged whenever a customer makes call through a simple QR code scan, click on shareable links, widget on website, embedded link in apps, or click on digital marketing ads.

A powerful way to cope and grow during harsh COVID-19 days, this inbound call center service maintains a strong agent-customer relationship and thus helps in fostering brand loyalty. One cannot just listen to the queries but see and understand things better.

A trustworthy, easy, quick, and modern way to make your business Grow and Grow.

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