hello@kentcam.com    |   +91 95826-12345
hello@kentcam.com    |   +91 95826-12345 +91 95826-12345

PRIVACY POLICY

Our Privacy Policy was updated on October 1, 2020

KENT CamEye respects your concerns about privacy. We take protection of users' privacy very seriously. This Privacy Policy is designed with an intent to customise the needs and to cater personalised services to the users, and it is important that you have a comprehensive understanding of our personal information collection and usage practices, while ensuring that ultimately, you have control of your personal information provided to KENT CamEye.

You are advised to please read this Privacy Policy carefully. By accessing the services provided by KENT CamEye you agree to the collection and use of your data by KENT CamEye in the manner provided in this Privacy Policy.

ABOUT THIS PRIVACY POLICY

This Privacy Policy explains how KENT CamEye collects, uses, discloses, processes and protects any personal information that you give us or that we collect from you. Should we ask you to provide certain information by which you can be identified when you use the services on our platform, it will only be used in accordance with this Privacy Policy and/or our terms and conditions for users. Under this Privacy Policy, “personal information” means information that can be used to directly or indirectly identify an individual, either from that information alone or from that information combined with other information KENT CamEye has access to about that individual, except as otherwise specifically provided by applicable laws in your region. We will use your personal information strictly in accordance with this Privacy Policy/

HOW WE CAN HELP YOU

What we want is the best for all our users. Should you have any questions with our data handling practices as summarized in this Privacy Policy, please send an email to hello@kentcam.com to address your specific concerns. We will be happy to hear from you. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us at legal@cameye.com.

WHAT INFORMATION IS COLLECTED BY US

a) Information you provide to us

When you install Kent CamEye, you’ll be asked for certain basic information like your Email ID, Mobile phone number, and Name. When you add a Kent CamEye camera device on mobile app, you’ll be asked for certain basic permission to access photos, media, and files on your device. You will be asked to provide with a device name, image etc. while setting up CamEye device, this information is used to personalize your experience – for example, to tell you which device is triggering a notification.

b) Environmental data from the camera’s sensors

We collect data from several sensors built into Kent CamEye device. These sensors collect data such as temperature, noise level and ambient light in the vehicle. By recording this information, Kent CamEye can know, for instance, whether it’s dark and it should turn on night vision.

c) GPS and vehicle use data

Kent CamEye device is powered with GPS and accelerometer sensors, which collect data such as location co-ordinates, vehicle speed, driving behaviour. By using this data, Kent CamEye can send you alerts based on settings.

d) Video and audio signals and data

Kent CamEye enables you to determine the purpose and the means for which you collect video and audio signals data. When you enable the recording or streaming features of your Kent CamEye, we may record and process video and/or audio recordings from the device, subject to your instruction, configuration and settings. This may include capturing and emailing to you portions of this data as part of a notification or analyzing the data to identify faces or other events. If you instruct us by setting up your camera and choosing to receive mobile notifications, we may process information from your Kent CamEye device to send you alerts when something happens. In addition, if you have the recording features enabled, we will capture, process and retain video and audio data recordings from your device for the duration of your recording subscription period (for example, 7, 14 or 30 days) and you will be able to access those recordings using the Services during that time.

e) Facial recognition data to enable Familiar Face Alerts feature

If you choose to use the unknown driver alert feature on your Kent CamEye, we will process face images and underlying face prints for the purpose of enabling your device to recognize familiar driver and to notify you of unknown driver. Using the app and your account, you control whether this biometric processing occurs. Depending on where you live and how you configure the Products and Services, you may need to get explicit consent to scan the faces of people sitting in your car.

f) Facial Manipulation

You are allowed to add faces by taking a picture from the camera or by uploading one from the gallery using the mobile application, then crop it as per requirement and assign a name to it before saving it on the secured server. Only image manipulation that is allowed is cropping and no other. This face image can be used to identify a known driver using the Kent CamEye device. In case the face image is not available with the device and it detects any, an ‘Unknown Face’ alert will be sent to you. This Face Data is controlled by you and can be deleted as per will. Moreover, this Face Data is saved in the encrypted form on a secured server.

g) Shared Content

CamEye enables you to share the device. You may share the live streaming and video playback for both, inside camera and outside camera. We will share the information to the other user, subject to your permissions and settings. We will collect and store information that will allow us to save or share your content at your instruction through the Services.

WHAT PERSONAL INFORMATION IS COLLECTED

a) Additional Authorized Users

Kent CamEye may provide you with the ability to enable additional authorized users to access your account. If you do so, the additional authorized users may control and view all of your devices and content. Invited users may also add additional authorized users to your account, so be careful to add only those you trust. An invited user must have or create a Nest account, and information about invited users (like email address, name or changes to product settings) will be stored with your account.

b) Email Addresses

When you create a Kent CamEye account, we collect and store your email address. From that point forward, your email address is used for communications from Kent CamEye. In addition, Nest may provide you with the ability to enable individuals to access your account as additional authorized users, or to invite other individuals such as friends or family to share access to your content such as recorded video footage. We will ask you for the email address of any such individuals and automatically send an email invitation on your behalf. Kent CamEye stores this information to send this email, to register your friend if your invitation is accepted, and to track the success of our invitation services.

c) Mobile Phone Number

When you create a Kent CamEye account, we collect and store your mobile phone number. Mobile phone numbers are used to send SOS notifications when it’s requested from the Kent CamEye device. It is also used to send alert notifications in case there is unavailability of internet.

d) Basic Profile Information

Your account allows you to provide certain basic profile information like your name and profile photo. Names and profile photos may be shown to others in connection with the Services. In addition, if you download the Kent CamEye Mobile App, we may collect and store your mobile device identifiers (such as IDFA, AAID, or other device identifiers). For example, if you invite someone as an additional authorized user, he or she may be able to see your name and photo. You should only use photos you are willing to make public.

HOW THIS PERSONAL INFORMATION CAN BE USED

We may use personal information for the following purposes:

a) Providing, processing, maintaining, improving, and developing our goods and/or services to you, and services provided through your device or by Kent CamEye.

b) Communication with you about your device, service, or any general queries, such as updates, device firmware/software updates, customer support, related information, and notices)

c) Conducting marketing related activities, such as providing marketing and promotional materials and updates.

d) Analyzing and developing statistical on use of our products and services to better improve our products and services.

e) Storing and maintaining about you for our business operations or legal obligations.

f) Providing local services without communicating with our servers.

Here are more details on how we use your information (which may include personal information): Setting up your Kent CamEye Account. Personal information collected when creating a Kent CamEye Account on our web sites or through our mobile devices is used for creating the personal CamEye Account and profile page for the user.

a) Providing location-based services. When using Kent CamEye and accessing Kent CamEye devices, we may use information about your location to determine the time zone of the device. This will ensure that the device accurately displays the correct time and login service area. It will also optimize user experience by providing services such as advance activation of the corresponding device at a time set by the user. You can turn off this feature at any time by going to device settings or by discontinuing your use of this application.

b) Accessing devices. The authenticity of devices that are operated through the app must be verified. We therefore need to confirm the legal identity of the device by consulting the IMEI information.

c) Display of device status. This allows you to view the status of the device remotely that you can check at any time whether or not the device is running.

d) Setting up automated tasks. The event information reported by your device can be used to create your own, personalized automated tasks.

e) Providing push services. Mobile Phone Numbers will also be used for the Kent CamEye push service, which sends device notifications to the user. You can turn off this feature at any time by changing the preferences listed under "Notification Settings"

f) Sending notifications. We may occasionally use your personal information to send important notifications, for example, notifications about the status of device malfunctions; your customized device push notifications; and changes to our terms, conditions, and policies.

g) Facial Manipulation: You are allowed to add faces by taking a picture from the camera or by uploading one from the gallery using the mobile application, then crop it as per requirement and assign a name to it before saving it on the secured server. Only image manipulation that is allowed is cropping and no other. This face image can be used to identify a known driver using the Kent CamEye device. In case the face image is not available with the device and it detects any, an ‘Unknown Face’ alert will be sent to you. This Face Data is controlled by you and can be deleted as per will. Moreover, this Face Data is saved in the encrypted form on a secured server.

h) Facial Recognition: If you choose to use the unknown driver alert feature on your KENT CamEye, on your consent we will process face images and underlying face prints for the purpose of enabling your device to recognize familiar driver and to notify you of unknown driver. Using the app and your account, you control whether this biometric processing occurs. Depending on where you live and how you configure the Products and Services, you may need to get explicit consent to scan the faces of people inside the car.

 

WITH WHOM WE SHARE YOUR INFORMATION?

We do not sell any personal information to third parties.

We may disclose your personal information to third parties (as defined below) in order to provide products or services that you have requested.

We may disclose information to the third-party service providers and affiliates. In any of the various situations described at the end of the section, you can rest assured that Kent CamEye will only share the personal information in accordance with your consent. Your consent to Kent CamEye will engage sub-processors for the processing of your personal information. Please understand that if, in any of the situations described below, Kent CamEye shares your information with a third-party service provider, Kent CamEye will contractually specify that the third party is subject to practices and obligations to comply with applicable local data protection laws. Kent CamEye will contractually ensure compliance by any Third Party Service Providers with the privacy standards that apply to them.

Sharing with third-party service provider

In order to operate successfully and provide you with the full functionality of our products and services, We may disclose your personal information to other third-party service providers (our mailing centers, delivery services providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising and promotional service providers, and agents representing Kent CamEye) [affiliated companies and/or other third parties] (collectively referred to as "third-party service providers"). Such third-party service providers may process your personal information on Kent CamEye’s behalf or for one or more of the purposes listed above. When using certain mobile applications on our devices, we may share your IP address with third parties in order to provide you with some of the services you requested. If you would no longer wish to allow us to share this information, please contact us by sending an email to hello@camye.com

YOUR CONSENT:

For collecting and using information you allow us to receive through the device-based settings when you enable them (such as access to your GPS location, camera, media etc.), so we can provide the features and services described when you enable the settings.

When we process data you provide to us based on your consent, you have the right to withdraw your consent at any time and to port that data you provide to us.

Data protection and privacy laws in your country may impose certain responsibilities on you and your use of dashcam. You (not KENT CamEye) are responsible for ensuring that you comply with any applicable laws when you use Kent CamEye. For example, you may need to display a notice that alerts your fellow travellers or passengers while boarding the car that you are using KENT CamEye and/or obtain their explicit consent depending on the purpose and the means of your processing activities. Note in particular that recording and sharing clips that involve other people, public spaces and/or scans of peoples’ faces may affect individuals’ privacy and data protection rights.

In general, for purposes of applicable law KENT CamEye is a controller of the information collected in connection with the Products and Services. However, in the case of “Video and audio signals and data” and “Facial recognition to enable Unknown Driver Alert feature and stealth mode” customer are the controller of these data and KENT CamEye is only a processor.

For providing measurement, analytics, and other business services where we are processing Data as a controller. The legitimate interests we rely on for this processing are:-

  • To provide accurate and reliable reporting to businesses and other partners, to ensure accurate pricing and statistics on performance, and to demonstrate the value our partners realise using our Services; and
  • In the interests of businesses and other partners to help them understand their customers and improve their businesses, validate our pricing models, and evaluate the effectiveness and distribution of their services and messages, and understand how people interact with them on our Services.
  • For providing marketing communications to you.

The limited situations in which we use your information, with your consent, include when we operate, provide, and refine our Services, and use your information to help. You share your information as you use and communicate through our Services, and we share your information internally and occasionally with third party service providers, who are contractually obligated to keep your information confidential and protected to the same level that we do, to help us research, analyze, evaluate, develop, operate, provide, improve, test, understand, customize, support, troubleshoot, refine, market our Services for legitimate and lawful purpose only.

We collect information on when and where clips are created, and how our apps are used. We may keep an anonymized form of your personal data, for statistical purposes, to the extent that we have a legitimate and lawful interest in doing so. We use above information we have to help us operate, provide, improve, understand, customize, support, and market our Services, all with the goal of making them better for you, entirely with your consent and for legitimate and lawful purpose only.

We use the information we have (subject to choices you make) to operate, provide, improve, understand, customize, support, and market our Services. We help businesses who use KENT CamEye measure the effectiveness and distribution of their services and understand how people interact with them on our Services.

INFORMATION WE COLLECT BY AUTOMATED MEANS

We obtain certain information by automated means when you visit our Website or use our App, such as the IP address of the device you use to connect to the Internet and the pages accessed. By collecting this information, we learn how to best tailor our Website/App to our visitors and understand what services you might prefer. We collect this information through various means, such as "cookies" and "web beacons."

COOKIES

Like many companies, we use "cookies" on this Website. Cookies are bits of text that are placed on your computer's hard drive for record keeping purposes. Cookies do not contain any information that can personally identify you. They help us to recognize you when you visit the website and make use of the service so that the service can be tailored to your needs. Cookies may enhance your online experience by saving your preferences while you are visiting a particular website. We use cookies to measure activity on the Website and determine which areas and features of the Website are most popular.

Most browsers will tell help you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. Without cookies, however, you may not be able to take full advantage of all our site features. You will not be able to make full benefits on KENT CamEye if cookies are turned off or removed.

LINKS TO OTHER SITES

This Website may contain links to other sites for your convenience and information. These sites may be operated by companies not affiliated to KENT CamEye. Linked sites may have their own privacy policies, and we strongly suggest you to review the privacy policies if you visit any linked websites. We are not responsible for the content of any websites that are not affiliated to KENT CamEye, neither any use of those websites, nor the privacy practices of those websites.

PROTECTION OF PERSONAL INFORMATION INCLUDING FACIAL RECOGNITION DATA

We maintain appropriate administrative, technical and physical safeguards to protect the personal information you provide on this Website against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing.

We strive to protect the confidentiality and security of information in our possession, custody or control by employing reasonable safeguards seeking to (i) restrict employee access to and use of such information; (ii) prevent unauthorized third party access to such information;(iii) prohibit unlawful disclosure of such information.

We are committed to keeping your personal information secure. In order to prevent unauthorized access, disclosure or other similar risks, we have put in place all legally required physical, electronic and managerial procedures to safeguard and secure the information we collect

All your personal information is stored on secure servers, and protected in controlled facilities. We classify your information based on importance and sensitivity, and ensure that your personal information has the required level of security. We have special access controls for cloud-based data storage, and we regularly review our information collection, storage and processing practices, including physical security measures, to guard against any unauthorized access and use.

Encryption technologies is used to prevent information theft etc. by a third party during communication when users provide highly confidential information such as Personal Information or media files like videos, au dios or images via this Website/App.

ACCESS AND CORRECTION

Subject to applicable law, we provide you with access to personal information we have retained about you and the ability to review, correct, update, block or delete the information where it is inaccurate. Subject to applicable law, we may limit or deny access to personal information where providing such access is unreasonably burdensome or expensive under the circumstances.

WITHDRAWAL OF CONSENT

You may withdraw your consent previously provided to us for a particular purpose by submitting a request, including collecting, using, and/or disclosing your personal information in our possession or control. Based on the specific service you are using, you can send an email to hello@kentcam.com. We will process your request within a reasonable time from when the request was made, and thereafter not collect, use and/or disclose your personal information as per your request. Depending on the extent of your withdrawal of consent, please note that you may not be able to continue receiving the full benefit of Kent CamEye and services. The withdrawal of your consent or authorization will not affect the validity of our processing carried out on the basis of the consent up until the point of withdrawal.

UPDATES TO OUR PRIVACY POLICY

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. We will post a prominent notice on the Website to notify you of any significant changes to our Privacy Policy and indicate at the top of the notice when it was updated.

CONTACT US

If you have any comments or questions about this Privacy Policy or any questions relating to Kent CamEye’s collection, use, or disclosure of your personal information, please contact us at the address below referencing “Privacy Policy”. When we receive privacy or personal information questions about access/download requests, we have a professional team to solve your problems. If your question itself involves a significant issue, we may ask you for more information. If you are not satisfied with the response you received, you can hand over the complaint to the relevant regulatory authority in your jurisdiction. If you consult us, we will provide information on the relevant complaint channels that may be applicable based on your actual situation.

Legal In-charge:
KENT CamEye
(A Division of KENT RO Systems Ltd)
E-6,7,8 Sector-59
Noida 201309, UP, India
hello@kentcam.com



Book Free Demo




X
Hi There!

Compatible With
Home
Call Now
Free Demo
Buy Now
More